HR Production Support
We have developed an HR-Support package called HR-Knowledge for companies who do not want to deal with the headaches of production support. This means the implementation focuses on training your staff to use the system, not maintain it.
The HR-Knowledge includes the following services:
- 20 hours of support per month
- Two month accelerated startup that provides three times the support (60 hours per month)
- Proactive hot package application
- Error logging via telephone or onsite support system
- A connection to our support center for remote problem resolution
- Four onsite visits per year by a TIG application or system consultant
All for an affordable fixed price!
We chose Terra Information because they have an experienced group who have assisted us with our efforts, minimizing costs and streaming the SAP implem...
For our clients Terra Information is the one that brings together exactly the right people, the right process and technology to get the job done corre...
The completion of this SAP project, rolled out on time for each of our locations is a great testimonial to the skilled workand team effort by Terra In...
Terra Information’s initiative, integrity and professionalism really stand out. Terra Information demonstrated all of these in earnest during the pr...
Overall, Terra Information takes a great deal of pride in their work, especially in managing and motivating the team.