Helpdesk Overview


Introduction


We recognize that corporations today view and use their IT systems for competitive advantage. Building and retaining in-house capability consistently is often difficult. Industry best practices encourage use of strategic outsourcing relationships to guard against technical obsolescence while gaining financial advantages from such efficient partnerships. TIG’s outsourcing offerings are carefully assembled to deliver cost-effective solutions for mission critical applications in the current IT landscape.

Welcome to TIG HELP a convenient Internet based Helpdesk for SAP R/3 related issues. TIG HELP is the place to come when you need the highest quality support for your SAP R/3 environment. We have vast experience in long-term SAP application and Basis support including implementations, version upgrades, system enhancements and ABAP/4 programming. In addition, our experts use an extensive library of tools, templates and industry solutions that can assure you the best solution for your particular issue.


Ad-hoc/Short Term Projects


Got an SAP related problem that needs to be solved immediately? Need an estimate to turn on that added functionality or module? User exit needs modification? Just enter it into the TIG HELP Tool. It only takes a few minutes. One of our Helpdesk Managers will call you back to discuss viable options and an estimate to do the work.


Satisfaction Guaranteed


We are so convinced that you'll like our services that we even guarantee our work. You don't pay if not fully satisfied!



If you want maximun ROI for your SAP solution, you need to be as choosy about your integrator as you were about software.